Privacy Policy

1. Who We Are

Shanghai Chuai Network Technology Co., Ltd. (Chuai Electronics) operates this website. Our registered address is Rm J3040, 1F, No.185 Moyu Rd, Anting Town, Jiading District, Shanghai, China. For any privacy question you can reach us at ben.jiang@chuainet.com.

2. What We Collect

This is a static marketing website. We do not use analytics cookies, advertising trackers, or social-media pixels.

• Contact form: the details you voluntarily submit (company/name, email, country, product interest, message).
• Emails: information you choose to share in direct correspondence.
• Technical logs: our hosting/CDN provider (Cloudflare) processes standard connection data (IP address, user agent, requested page) for security and performance. This data is not used by us for profiling.

3. How We Use Your Data

• To respond to your inquiry and provide quotations;
• To provide technical support for our products;
• To send order-related communications only (no marketing newsletters unless you opt in).

4. Legal Basis & Retention (GDPR)

If you are in the EEA/UK, our legal basis is your consent and our legitimate interest in answering business inquiries. Inquiry correspondence is retained only as long as needed for the business relationship (typically up to the applicable commercial retention period) and then deleted or anonymised.

5. Sharing

We never sell your data. Data is only shared with service providers strictly needed to operate (e.g. our form relay and email correspondence), under confidentiality. We may disclose data if required by law.

6. Your Rights

You may request access, correction, deletion, or a copy of your personal data, or object to / restrict processing. Contact us at ben.jiang@chuainet.com. You also have the right to lodge a complaint with your local supervisory authority.

7. Security

This site is served over HTTPS with modern security headers (CSP, HSTS, nosniff, etc.). Communication between you and the site is encrypted in transit.

8. Cookies

We do not set tracking cookies. The only cookies that may be set are strictly necessary technical cookies from our CDN provider (Cloudflare) or from third-party services you explicitly use (e.g. following an external link opens that site, which has its own policy).

9. Children

This site is a B2B technical resource and is not directed at children under 16.

10. Changes to This Policy

We may update this policy. Changes will be posted on this page with a new effective date. Continued use of the site after changes constitutes acceptance.